@inproceedings{Kaufmann/2007/Useful,
title = {How Useful are Natural Language Interfaces to the Semantic Web for Casual End-users?},
address = {Berlin, Heidelberg},
author = {Esther Kaufmann and Abraham Bernstein},
booktitle = {Proceedings of the 6th International Semantic Web Conference and 2nd Asian Semantic Web Conference (ISWC/ASWC2007), Busan, South Korea},
crossref = {http://data.semanticweb.org/conference/iswc-aswc/2007/proceedings},
editor = {Karl Aberer and Key-Sun Choi and Natasha Noy and Dean Allemang and Kyung-Il Lee and Lyndon J B Nixon and Jennifer Golbeck and Peter Mika and Diana Maynard and Guus Schreiber and Philippe Cudré-Mauroux},
month = {November},
pages = {281-294},
publisher = {Springer Verlag},
series = {LNCS},
url = {http://iswc2007.semanticweb.org/papers/281.pdf},
volume = {4825},
year = {2007},
abstract = {Natural language interfaces offer end-users a familiar and convenient option for querying ontology-based knowledge bases. Several studies have shown that they can achieve high retrieval performance as well as domain independence. This paper focuses on usability and investigates if NLIs are useful from an end-user's point of view. To that end, we introduce four interfaces each allowing a different query language and present a usability study benchmarking these interfaces. The results of the study reveal a clear preference for full sentences as query language and confirm that NLIs are useful for querying Semantic Web data.},
keywords = {2007 evaluation human-computer_interaction information_extraction interface iswc language natural natural_language_processing research_10 semantic semantic_web web }
}