Incollection,

Online Communities

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The Human Computer Interaction Handbook, chapter 27, CRC Press, Boca Raton, FL, 3 edition, (2012)
DOI: 10.1201/b11963-31

Abstract

The analysis and evaluation of online communities require a good understanding of all the available evaluation frameworks and methodologies that exist. Online communities are a source of valuable data that, when properly analyzed, can provide us with insights about the social experience people who are part of them have.

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