%0 Conference Paper %1 conf/icwl/LiLML15 %A Li, Guangjie %A Ling, Junmin %A Meng, Shengguang %A Liao, Yumin %B ICWL Workshops %D 2015 %E Gong, Zhiguo %E Chiu, Dickson K. W. %E Zou, Di %I Springer %K dblp %P 128-133 %T Personalized Resource Recommendation for Staff Training in Complaint Management Systems. %U http://dblp.uni-trier.de/db/conf/icwl/icwl2015w.html#LiLML15 %V 9584 %@ 978-3-319-32864-5

@inproceedings{conf/icwl/LiLML15, added-at = {2017-05-25T00:00:00.000+0200}, author = {Li, Guangjie and Ling, Junmin and Meng, Shengguang and Liao, Yumin}, biburl = {https://www.bibsonomy.org/bibtex/2d21a7f493c68ff958f2f74e4efa48c71/dblp}, booktitle = {ICWL Workshops}, crossref = {conf/icwl/2015w}, editor = {Gong, Zhiguo and Chiu, Dickson K. W. and Zou, Di}, ee = {https://doi.org/10.1007/978-3-319-32865-2_14}, interhash = {d45ef1d072328404eb9b544817719a46}, intrahash = {d21a7f493c68ff958f2f74e4efa48c71}, isbn = {978-3-319-32864-5}, keywords = {dblp}, pages = {128-133}, publisher = {Springer}, series = {Lecture Notes in Computer Science}, timestamp = {2019-05-15T16:52:34.000+0200}, title = {Personalized Resource Recommendation for Staff Training in Complaint Management Systems.}, url = {http://dblp.uni-trier.de/db/conf/icwl/icwl2015w.html#LiLML15}, volume = 9584, year = 2015 }