Microblogging lets an airline, for instance, monitor customers' gripes—and tweet back. Is this a creepy trend?
to twitter brands marketing crm by boehr on Oct 14, 2008, 10:36 AM- to crm by tamogamisatoru on Oct 4, 2008, 9:50 AM
- to Integration lv_crossmedia_3 SaaS gleichheit Serviceorientierung CaaS CRM by faba on Sep 30, 2008, 8:00 PM
Microblogging lets an airline, for instance, monitor customers' gripes—and tweet back. Is this a creepy trend?
to twitter brands marketing crm microblog by boehr on Sep 22, 2008, 10:26 AM- to community oss CRM by brightbyte on Sep 20, 2008, 10:53 PM
3. Build your brand. Zappos, the online emporium known for outstanding customer service, encourages employees to Twitter and to respond to customers who al...3. Build your brand. Zappos, the online emporium known for outstanding customer service, encourages employees to Twitter and to respond to customers who also use the service — increasing the company’s reputation as a friendly place to shop and work. Notably, the chief executive of Zappos, Tony Hsieh, Twitters frequently. Because the company cultivates an un-corporate image, he’s the rare executive who can effectively post personal updates.
to twitter marketing crm by boehr on Sep 12, 2008, 5:30 PM- to crm radar mashup by boehr on Sep 9, 2008, 1:13 PM
- to socialnetwork salesforce enterprise crm mashup by boehr on Sep 9, 2008, 1:12 PM
Within 20 minutes of my first Twitter message I got a call from a Comcast executive in Philadelphia who wanted to know how he could help. He said he monito...Within 20 minutes of my first Twitter message I got a call from a Comcast executive in Philadelphia who wanted to know how he could help. He said he monitors Twitter and blogs to get an understanding of what people are saying about Comcast, and so he saw the discussion break out around my messages.
to twitter marketing web2.0 crm by boehr on Sep 6, 2008, 6:51 PMCompanies must listen and respond to customers in a Web 2.0 world or risk losing them to those that do
to twitter marketing web2.0 crm by boehr on Sep 6, 2008, 6:48 PM'Cheers! Tears! I'm here!' Mars Lander declares
to twitter marketing usage crm by boehr on Sep 6, 2008, 6:44 PM(mobile) microblogging offers great possibilities for advertising (includes a good example) [--> but we will need business intelligence and data mining tec...(mobile) microblogging offers great possibilities for advertising (includes a good example) [--> but we will need business intelligence and data mining technology to take the advance]
to datamining advertising mircroblog crm business intelligence by boehr on Jul 21, 2008, 11:20 AM- to lv_crossmedia_3 Service-Oriented_Architecture CRM by lucy2606 on May 22, 2008, 7:03 PM
- to lv_crossmedia_3 crm chance risiko by grosim on Apr 23, 2008, 1:11 PM
- to lv_crossmedia_3 CRM by mischa on Apr 23, 2008, 10:58 AM
- to lv_crossmedia_3 Medien CRM by liho and 1 other person on Apr 23, 2008, 9:23 AM
- to Software lv_crossmedia_3 Medienbranche Loesung CRM by raphpe and 1 other person on Apr 22, 2008, 6:21 PM
- to lv_crossmedia_3 Medienbranche Sensix CRM by raphpe and 2 other people on Apr 22, 2008, 6:15 PM
- to lv_crossmedia_3 lv_crossmedia CRM by francy on Apr 22, 2008, 5:43 PM
cms community management software probably running on drupal and civicrs.org
to socialnetwork cms community opensource drupal crm springnet ** mysql by springnet and 2 other people on Apr 10, 2008, 3:58 PM
