TY - JOUR AU - Bibikas, Dimitris AU - Kourtesis, Dimitrios AU - Paraskakis, Iraklis AU - Bernardi, Ansgar AU - Sauermann, Leo AU - Apostolou, Dimitris AU - Mentzas, Gregoris AU - Vasconcelos, Ana Cristina T1 - A Sociotechnical Approach to Knowledge Management in the Era of Enterprise 2.0: the Case of OrganiK JO - Scalable Computing: Practice and Experience Scientific International Journal for Parallel and Distributed Computing PY - 2008/12 VL - 9 IS - 4 SP - EP - UR - http://www.scpe.org/vols/vol09/no4/SCPE_9_4_08.pdf DO - KW - imported organikproject sys:relevantFor:organikproject L1 - Bibikas+2008organikjournal.pdf SN - N1 - N1 - AB - The increasing need of small knowledge-intensive companies for loosely-coupled

collaboration and ad-hoc knowledge sharing has led to a strong requirement

for an alternative approach to developing knowledge management systems.

This paper proposes a framework for managing organisational knowledge

that builds on a socio-technical perspective and considers people

as well as technology as two highly interconnected components. We

introduce a conceptualised system architecture that merges enterprise

social software characteristics from the realm of Enterprise 2.0,

and information processing techniques from the domain of Semantic

Web technologies. In order to deliver a KM approach that could assist

in reducing the socio-technical gap, we suggest deploying such a

solution using an integrated sociotechnical implementation methodology. ER -