| Author | Title | Year | Journal/Proceedings | Reftype | DOI/URL |
|---|---|---|---|---|---|
| Bibikas, D., Kourtesis, D., Paraskakis, I., Bernardi, A., Sauermann, L., Apostolou, D., Mentzas, G. & Vasconcelos, A. C. | A Sociotechnical Approach to Knowledge Management in the Era of Enterprise 2.0: the Case of OrganiK | 2008 | Scalable Computing: Practice and Experience Scientific International Journal for Parallel and Distributed Computing | article | URL |
| Abstract: The increasing need of small knowledge-intensive companies for loosely-coupled
collaboration and ad-hoc knowledge sharing has led to a strong requirement for an alternative approach to developing knowledge management systems. This paper proposes a framework for managing organisational knowledge that builds on a socio-technical perspective and considers people as well as technology as two highly interconnected components. We introduce a conceptualised system architecture that merges enterprise social software characteristics from the realm of Enterprise 2.0, and information processing techniques from the domain of Semantic Web technologies. In order to deliver a KM approach that could assist in reducing the socio-technical gap, we suggest deploying such a solution using an integrated sociotechnical implementation methodology. |
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BibTeX:
@article{Bibikas+2008organikjournal,
author = {Bibikas, Dimitris and Kourtesis, Dimitrios and Paraskakis, Iraklis and Bernardi, Ansgar and Sauermann, Leo and Apostolou, Dimitris and Mentzas, Gregoris and Vasconcelos, Ana Cristina},
title = {A Sociotechnical Approach to Knowledge Management in the Era of Enterprise 2.0: the Case of OrganiK},
journal = {Scalable Computing: Practice and Experience Scientific International Journal for Parallel and Distributed Computing},
year = {2008},
volume = {9},
number = {4},
pages = {315–327},
note = {Special Issue: The Web on the Move},
url = {http://www.scpe.org/vols/vol09/no4/SCPE_9_4_08.pdf}
}
|
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