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AuthorTitleYearJournal/ProceedingsReftypeDOI/URL
Bibikas, D., Kourtesis, D., Paraskakis, I., Bernardi, A., Sauermann, L., Apostolou, D., Mentzas, G. & Vasconcelos, A. C. A Sociotechnical Approach to Knowledge Management in the Era of Enterprise 2.0: the Case of OrganiK 2008 Scalable Computing: Practice and Experience Scientific International Journal for Parallel and Distributed Computing   article URL  
Abstract: The increasing need of small knowledge-intensive companies for loosely-coupled

collaboration and ad-hoc knowledge sharing has led to a strong requirement

for an alternative approach to developing knowledge management systems.

This paper proposes a framework for managing organisational knowledge

that builds on a socio-technical perspective and considers people

as well as technology as two highly interconnected components. We

introduce a conceptualised system architecture that merges enterprise

social software characteristics from the realm of Enterprise 2.0,

and information processing techniques from the domain of Semantic

Web technologies. In order to deliver a KM approach that could assist

in reducing the socio-technical gap, we suggest deploying such a

solution using an integrated sociotechnical implementation methodology.

BibTeX:
@article{Bibikas+2008organikjournal,
  author = {Bibikas, Dimitris and Kourtesis, Dimitrios and Paraskakis, Iraklis and Bernardi, Ansgar and Sauermann, Leo and Apostolou, Dimitris and Mentzas, Gregoris and Vasconcelos, Ana Cristina},
  title = {A Sociotechnical Approach to Knowledge Management in the Era of Enterprise 2.0: the Case of OrganiK},
  journal = {Scalable Computing: Practice and Experience 	 	Scientific International Journal for Parallel and Distributed Computing},
  year = {2008},
  volume = {9},
  number = {4},
  pages = {315–327},
  note = {Special Issue: The Web on the Move},
  url = {http://www.scpe.org/vols/vol09/no4/SCPE_9_4_08.pdf}
}

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