The increasing need of small knowledge-intensive companies for loosely-coupled

collaboration and ad-hoc knowledge sharing has led to a strong requirement

for an alternative approach to developing knowledge management systems.

This paper proposes a framework for managing organisational knowledge

that builds on a socio-technical perspective and considers people

as well as technology as two highly interconnected components. We

introduce a conceptualised system architecture that merges enterprise

social software characteristics from the realm of Enterprise 2.0,

and information processing techniques from the domain of Semantic

Web technologies. In order to deliver a KM approach that could assist

in reducing the socio-technical gap, we suggest deploying such a

solution using an integrated sociotechnical implementation methodology.

@article{Bibikas+2008organikjournal, author = {Bibikas, Dimitris and Kourtesis, Dimitrios and Paraskakis, Iraklis and Bernardi, Ansgar and Sauermann, Leo and Apostolou, Dimitris and Mentzas, Gregoris and Vasconcelos, Ana Cristina}, title = {A Sociotechnical Approach to Knowledge Management in the Era of Enterprise 2.0: the Case of OrganiK}, editor = {Flejter, Dominik and Kaczmarek, Tomasz and Kowalkiewicz, Marek}, journal = {Scalable Computing: Practice and Experience Scientific International Journal for Parallel and Distributed Computing}, year = {2008}, volume = {9}, number = {4}, pages = {315–327}, note = {Special Issue: The Web on the Move}, url = {http://www.scpe.org/vols/vol09/no4/SCPE_9_4_08.pdf}, issn = {ISSN 1895-1767}, keywords = {imported organikproject sys:relevantFor:organikproject}, abstract = {The increasing need of small knowledge-intensive companies for loosely-coupled collaboration and ad-hoc knowledge sharing has led to a strong requirement for an alternative approach to developing knowledge management systems. This paper proposes a framework for managing organisational knowledge that builds on a socio-technical perspective and considers people as well as technology as two highly interconnected components. We introduce a conceptualised system architecture that merges enterprise social software characteristics from the realm of Enterprise 2.0, and information processing techniques from the domain of Semantic Web technologies. In order to deliver a KM approach that could assist in reducing the socio-technical gap, we suggest deploying such a solution using an integrated sociotechnical implementation methodology.} }

%0 = article %A = Bibikas, Dimitris and Kourtesis, Dimitrios and Paraskakis, Iraklis and Bernardi, Ansgar and Sauermann, Leo and Apostolou, Dimitris and Mentzas, Gregoris and Vasconcelos, Ana Cristina %D = 2008 %T = A Sociotechnical Approach to Knowledge Management in the Era of Enterprise 2.0: the Case of OrganiK %U = http://www.scpe.org/vols/vol09/no4/SCPE_9_4_08.pdf