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Persona development for information-rich domains.

. CHI Extended Abstracts, page 830-831. ACM, (2003)

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Empirically validated web page design metrics., , and . CHI, page 53-60. ACM, (2001)The role of transparency in recommender systems., and . CHI Extended Abstracts, page 830-831. ACM, (2002)Comparing Recommendations Made by Online Systems and Friends., and . DELOS, volume 01/W03 of ERCIM Workshop Proceedings, ERCIM, (2001)Rapid information architecture prototyping., and . Conference on Designing Interactive Systems, page 349-352. ACM, (2004)Persona development for information-rich domains.. CHI Extended Abstracts, page 830-831. ACM, (2003)Hierarchical faceted metadata in site search interfaces., , , , and . CHI Extended Abstracts, page 628-639. ACM, (2002)Finding the flow in web site search., , , , , and . Commun. ACM, 45 (9): 42-49 (2002)