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Content and context: an exploration of the basic characteristics of information needs., and . New Media Soc., 4 (3): 329-353 (2002)An open platform centric approach for scalable government service delivery to the poor: The Aadhaar case., , and . Gov. Inf. Q., 36 (3): 437-448 (2019)Analysis of mobile pre-payment (pay in advance) and post-payment (pay later) services., , , and . Int. J. Mob. Commun., 14 (5): 499-517 (2016)Balancing customer and network value in business models for mobile services., , and . Int. J. Mob. Commun., 4 (6): 645-661 (2006)Collective action for mobile payment platforms: A case study on collaboration issues between banks and telecom operators., , , , and . Electron. Commer. Res. Appl., 14 (5): 331-344 (2015)Introduction to the special issue: information and communications technology for crisis management: defining an agenda for scientific research., and . Cogn. Technol. Work., 13 (3): 159-161 (2011)An assessment of a semiotic framework for evaluating user-intuitive Web interface signs., and . Univers. Access Inf. Soc., 14 (4): 563-582 (2015)Futures research, communication and the use of information and communication technology in households in 2010: a reassessment., and . New Media Soc., 9 (3): 379-399 (2007)An assessment of advanced mobile services acceptance: Contributions from TAM and diffusion theory models., , and . Inf. Manag., 45 (6): 359-364 (2008)Developing a decision support system for business model design, , , and . (2012)