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Social Customer Relationship Management (Social CRM) - Application and Technology., and . Business & Information Systems Engineering, 4 (5): 287-291 (2012)Sharing Economy., and . Business & Information Systems Engineering, 58 (1): 93-99 (2016)Privacy Awareness in Mobile Business: How Mobile OS and Apps Support Transparency in the Use of Personal Data., , and . Bled eConference, page 46. (2016)Manifest -- Kundeninduzierte Orchestrierung komplexer Dienstleistungen, , , , , , , and . Informatik-Spektrum, 35 (6): 399--408 (December 2012)Instruments for an Integrated Business Network Redesign in the Financial Industry., , , and . FinanceCom, volume 4 of Lecture Notes in Business Information Processing, page 136-150. Springer, (2007)Elektronische Geschäftsabwicklung mit zwischenbetrieblichem Workflow., and . HMD Prax. Wirtsch., (2000)Software-Defined Business – Implications for IT Management, , , , , and . Business & Information Systems Engineering, 62 (6): 609–621 (October 2020)From competitive advantage to social welfare.. Electron. Mark., 32 (2): 487-492 (2022)Smart services: The move to customer orientation., , , , and . Electron. Mark., 29 (1): 1-6 (2019)Ist "Realtime" schon real?, , , and . Wirtschaftsinformatik Manag., 11 (2): 72-80 (2019)