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Virtualising Process Assessments to Facilitate Continual Service Improvement in IT Service Management.

, , and . CoRR, (2016)

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Evaluation of Software Mediated Process Assessments for IT Service Management., , , and . SPICE, volume 526 of Communications in Computer and Information Science, page 72-84. Springer, (2015)Decision support systems for IT service management., , , and . IJIDS, 8 (3): 284-304 (2016)Exploration and implication of factors affecting e-tourism adoption in developing countries: a case of Nepal., , and . J. Inf. Technol. Tour., 22 (1): 5-32 (2020)A software artefact to support standard-based process assessment: Evolution of the TIPA® framework in a design science research project., , , and . Comput. Stand. Interfaces, (2018)Cloud computing-enabled healthcare opportunities, issues, and applications: A systematic review., , , and . Int. J. Inf. Manag., (2018)Towards a User-Level Self-management of COVID-19 Using Mobile Devices Supported by Artificial Intelligence, 5G and the Cloud., , and . HIS, volume 13079 of Lecture Notes in Computer Science, page 33-43. Springer, (2021)Barriers of e-Tourism Adoption in Developing Countries: A Case Study of Nepal., , , and . ACIS, page 94. (2018)The Issue of Reliability in Software Mediated Process Assessments., , , , and . SPICE, volume 609 of Communications in Computer and Information Science, page 195-209. Springer, (2016)Software-Mediated Process Assessment in IT Service Management., , , , and . SPICE, volume 349 of Communications in Computer and Information Science, page 188-198. Springer, (2013)An e-Tourism Adoption Model & Its Implications for Tourism Industry in Nepal., , and . ENTER, page 291-303. Springer, (2019)