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On Being Actionable: Mythologies of Business Intelligence and Disconnects in Drill Downs., and . GROUP, page 325-334. ACM, (2016)Challenges in the analysis of multimodal messaging., and . CSCW, page 427-430. ACM, (2006)When conventions collide: the tensions of instant messaging attributed., , and . CHI, page 187-194. ACM, (2002)Shared values/conflicting logics: working around e-government systems., , , and . CHI, page 3583-3592. ACM, (2014)Reappropriating Hackathons: The Production Work of the CHI4Good Day of Service., , , and . CHI, page 810-814. ACM, (2017)Shapeshifters in the voluntary sector: exploring the human-centered-computing challenges of nonprofit organizations.. Interactions, 18 (6): 27-31 (2011)Homebrew databases: complexities of everyday information management in nonprofit organizations., , and . CHI, page 915-924. ACM, (2011)Creating friction: infrastructuring civic engagement in everyday life., and . Aarhus Conference on Critical Alternatives, page 145-156. Aarhus University Press / ACM, (2015)The Coerciveness of the Primary Key: Infrastructure Problems in Human Services Work., , and . PACMHCI, 3 (CSCW): 51:1-51:26 (2019)Designing against the status quo., , , , , , and . Interactions, 25 (2): 64-67 (2018)