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Process Mining., and . Process-Aware Information Systems, Wiley, (2005)Workflow Mining: Current Status and Future Directions., , and . OTM, volume 2888 of Lecture Notes in Computer Science, page 389-406. Springer, (2003)Process mining support for Capability Maturity Model Integration-based software process assessment, in principle and in practice., , , and . Journal of Software: Evolution and Process, 26 (7): 714-728 (2014)Business process mining: An industrial application., , , , , , and . Inf. Syst., 32 (5): 713-732 (2007)Soft reliability: an interdisciplinary approach with a user-system focus., , , , , , , , , and . Qual. Reliab. Eng. Int., 25 (1): 3-20 (2009)Process Mining for Ubiquitous Mobile Systems: An Overview and a Concrete Algorithm., , , and . UMICS, volume 3272 of Lecture Notes in Computer Science, page 151-165. Springer, (2004)Genetic Process Mining: A Basic Approach and Its Challenges., , and . Business Process Management Workshops, 3812, page 203-215. (2005)Genetic process mining: an experimental evaluation., , and . Data Min. Knowl. Discov., 14 (2): 245-304 (2007)Workflow mining: A survey of issues and approaches., , , , , and . Data Knowl. Eng., 47 (2): 237-267 (2003)Business Process Intelligence., , , , and . Handbook of Research on Business Process Modeling, IGI Global, (2009)