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Social Customer Relationship Management (Social CRM) - Application and Technology., and . Business & Information Systems Engineering, 4 (5): 287-291 (2012)Sharing Economy., and . Business & Information Systems Engineering, 58 (1): 93-99 (2016)Privacy Awareness in Mobile Business: How Mobile OS and Apps Support Transparency in the Use of Personal Data., , and . Bled eConference, page 46. (2016)Manifest -- Kundeninduzierte Orchestrierung komplexer Dienstleistungen, , , , , , , and . Informatik-Spektrum, 35 (6): 399--408 (December 2012)Instruments for an Integrated Business Network Redesign in the Financial Industry., , , and . FinanceCom, volume 4 of Lecture Notes in Business Information Processing, page 136-150. Springer, (2007)Real-Time or Near Real-Time? - Towards a Real-Time Assessment Model., and . ICIS, Association for Information Systems, (2013)Interorganisationssysteme in der Logistik. DUV Dt. Univ.-Verl. u.a., Wiesbaden, (1997)Neue Wege zum Kunden - Innovationen in der Kunde-Bank-Interaktion., , and . Wirtschaftsinformatik Manag., 2 (4): 40-46 (2010)Editorial 21/2., , and . Electron. Mark., 21 (2): 77 (2011)Electronic market research and the impact of consumerization: An interview with Hubert Österle.. Electron. Mark., 24 (4): 251-253 (2014)