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Applying Agent-Based Simulation to the Improvement of Agile Software Management.

, , , and . SPICE, volume 770 of Communications in Computer and Information Science, page 173-186. Springer, (2017)

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Análisis de los Efectos de las Políticas de Gestión de la Capacidad de los Servicios en el Cumplimiento de los SLAs utilizando Simulación., , and . JISBD, page 33-44. (2009)Decision-making in IT service management: a simulation based approach., , , and . Decis. Support Syst., (2014)A System Dynamics Approach to Web Service Capacity Management., , and . ECOWS, page 109-117. IEEE Computer Society, (2009)Applying Agent-Based Simulation to the Improvement of Agile Software Management., , , and . SPICE, volume 770 of Communications in Computer and Information Science, page 173-186. Springer, (2017)A Simulation and Gamification Approach for IT Service Management Improvement., and . SPICE, volume 609 of Communications in Computer and Information Science, page 84-97. Springer, (2016)Using simulation to aid decision making in managing the usability evaluation process., , , and . Inf. Softw. Technol., (2015)Integrating Serious Games as Learning Resources in a Software Project Management Course: The Case of ProDec., , and . SECM@ICSE, page 21-27. IEEE, (2017)Analyzing Strategic Business Rules through Simulation Modeling., , and . I3E, volume 305 of IFIP, page 357-368. Springer, (2009)Gamification for Improving IT Service Incident Management., , , and . SPICE, volume 770 of Communications in Computer and Information Science, page 371-383. Springer, (2017)Met4ITIL: A process management and simulation-based method for implementing ITIL., and . Comput. Stand. Interfaces, (2019)