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Social Media Analytics Using Business Intelligence and Social Media Tools - Differences and Implications.

, , , , and . BIS (Workshops), volume 263 of Lecture Notes in Business Information Processing, page 252-259. Springer, (2016)

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Social Media Analytics Using Business Intelligence and Social Media Tools - Differences and Implications., , , , and . BIS (Workshops), volume 263 of Lecture Notes in Business Information Processing, page 252-259. Springer, (2016)Customer Context and Social CRM: A Literature Review and Research Agenda., , and . Bled eConference, page 3. (2017)Customer Data Mapping - A Method for data-driven Service Innovation., , and . Wirtschaftsinformatik (Zentrale Tracks), page 988-1003. GITO Verlag, (2020)Capturing customer context from social media: mapping social media API and CRM profile data., , and . WI, page 993-997. ACM, (2017)Characterizing Mention Mismatching Problems for Improving Recognition Results, , , , , and . Proceedings of the 19th International Conference on Information Integration and Web-Based Applications & Services, page 85--94. New York, NY, USA, Association for Computing Machinery, (2017)Towards an Ontology-Based Approach for Social Media Analysis., and . ECIS, (2014)Social Media Analytics in Social CRM - Towards a Research Agenda., , and . Bled eConference, page 32. (2016)Exploring Context from the Consumer Perspective: Insights from eBusiness and Health Care., , , , and . BIS (Workshops), volume 263 of Lecture Notes in Business Information Processing, page 340-346. Springer, (2016)Computational Discovery and Experimental Validation of Inhibitors of the Human Intestinal Transporter OATP2B1., , , , , , and . J. Chem. Inf. Model., 57 (6): 1402-1413 (June 2017)