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Evaluation of Software Mediated Process Assessments for IT Service Management.

, , , and . SPICE, volume 526 of Communications in Computer and Information Science, page 72-84. Springer, (2015)

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Software-Mediated Process Assessment for IT Service Capability Management., , , and . ECIS, (2014)Multi-Level Domain-Decomposition Strategy for Solving the Eikonal Equation with the Fast-Sweeping Method., and . IEEE Trans. Parallel Distributed Syst., 29 (10): 2297-2303 (2018)Perceived potential for value creation from cloud computing: a study of the Australian regional government sector., , and . Behav. Inf. Technol., 37 (12): 1157-1176 (2018)On Valuation of Smart Grid Architectures: An Enterprise Engineering Perspective., , and . BPMDS/EMMSAD@CAiSE, volume 287 of Lecture Notes in Business Information Processing, page 346-353. Springer, (2017)A Tool for IT Service Management Process Assessment for Process Improvement., , , , and . PROFES, volume 7983 of Lecture Notes in Computer Science, page 330-333. Springer, (2013)Development and evaluation of a software-mediated process assessment method for IT service management., , , , and . Inf. Manag., 57 (4): 103213 (2020)Inclusion of Complementary Industry Knowledge in IT Service Management Curriculum - A Case Study., , and . PACIS, page 124. (2020)Evaluation of Software Mediated Process Assessments for IT Service Management., , , and . SPICE, volume 526 of Communications in Computer and Information Science, page 72-84. Springer, (2015)Decision support systems for IT service management., , , and . IJIDS, 8 (3): 284-304 (2016)The Issue of Reliability in Software Mediated Process Assessments., , , , and . SPICE, volume 609 of Communications in Computer and Information Science, page 195-209. Springer, (2016)