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Evaluation of Software Mediated Process Assessments for IT Service Management.

, , , and . SPICE, volume 526 of Communications in Computer and Information Science, page 72-84. Springer, (2015)

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Exploring the Impact of IT Service Management Process Improvement Initiatives: A Case Study Approach., , , , and . SPICE, volume 349 of Communications in Computer and Information Science, page 176-187. Springer, (2013)Using Composition Trees to Validate an Entry Profile of Software Engineering Lifecycle Profiles for Very Small Entities (VSEs)., and . SPICE, volume 290 of Communications in Computer and Information Science, page 38-50. Springer, (2012)Software-Mediated Process Assessment in IT Service Management., , , , and . SPICE, volume 349 of Communications in Computer and Information Science, page 188-198. Springer, (2013)Current Challenges and Proposed Software Improvement Process for VSEs in Developing Countries., , and . SPICE, volume 609 of Communications in Computer and Information Science, page 437-444. Springer, (2016)Process improvement for small firms: An evaluation of the RAPID assessment-based method., , and . Inf. Softw. Technol., 48 (5): 323-334 (2006)High Levels of Process Capability in CMMI and ISO/IEC 15504.. SPICE, volume 155 of Communications in Computer and Information Science, page 197-199. Springer, (2011)The Role of International Standards to Corroborate Artefact Development and Evaluation: Experiences from a Design Science Research Project in Process Assessment., , , and . SPICE, volume 770 of Communications in Computer and Information Science, page 438-451. Springer, (2017)Applying the concurrence concept for solving re-scheduling problems in software project development., and . IRMA Conference, page 482-486. IDEA Group Publishing, (2000)Towards Transparent and Efficient Process Assessments for IT Service Management., , , and . SPICE, volume 477 of Communications in Computer and Information Science, page 165-176. Springer, (2014)An Axiom Based Metamodel for Software Process Formalisation: An Ontology Approach., , , and . SPICE, volume 770 of Communications in Computer and Information Science, page 226-240. Springer, (2017)