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How responsive are government agencies when contacted by email? Findings from a longitudinal study in Australia and New Zealand.

, , , and . Gov. Inf. Q., 33 (2): 283-290 (2016)

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'E-government': is it the next big public sector trend?. International handbook of public management reform, Elgar, Cheltenham, (2009)Opinion Paper: "So what if ChatGPT wrote it?" Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy., , , , , , , , , and 63 other author(s). Int. J. Inf. Manag., (August 2023)The forgotten promise of e-government maturity: Assessing responsiveness in the digital public sector., , , , and . Gov. Inf. Q., 28 (4): 439-445 (2011)How responsive are government agencies when contacted by email? Findings from a longitudinal study in Australia and New Zealand., , , and . Gov. Inf. Q., 33 (2): 283-290 (2016)Public sector information system project failures: Lessons from a New Zealand hospital organization.. Gov. Inf. Q., 24 (1): 102-114 (2007)How responsive is E-Government? Evidence from Australia and New Zealand., , and . Gov. Inf. Q., 26 (1): 69-74 (2009)Do they want it? Do they use it? The 'Demand-Side' of e-Government in Australia and New Zealand., , and . Gov. Inf. Q., 27 (2): 177-186 (2010)One step forward, one step back? Restructuring, evolving policy, and information management and technology in the New Zealand health sector.. Gov. Inf. Q., 21 (2): 125-142 (2004)A literature review for large-scale health information system project planning, implementation and evaluation., , , and . Int. J. Medical Informatics, (2017)