Author of the publication

The Role of the Community in a Technical Support Community: A Case Study.

, and . HCI (26), volume 8029 of Lecture Notes in Computer Science, page 335-344. Springer, (2013)

Please choose a person to relate this publication to

To differ between persons with the same name, the academic degree and the title of an important publication will be displayed. You can also use the button next to the name to display some publications already assigned to the person.

 

Other publications of authors with the same name

Customer Self-remediation of Proactive Network Issue Detection and Notification., and . HCI (37), volume 12217 of Lecture Notes in Computer Science, page 197-210. Springer, (2020)