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User-centered design

, , and . Bainbridge, W. Encyclopedia of Human-Computer Interaction. Thousand Oaks: Sage Publications, 37 (4): 445-456 (2004)

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Silent Participants: Getting to Know Lurkers Better, and . From Usenet to CoWebs - Interacting with Social Information Spaces, Springer, London, Computer-Supported Cooperative Work.(2003)The top five reasons for lurking: Improving community experience for everyone, , and . Computers in Human Behavior, 20 (2): 201-223 (2004)Sociability and usability in online communities: determining and measuring success.. Behav. Inf. Technol., 20 (5): 347-356 (2001)Online Communities: Designing Usability, Supporting Sociability: Supporting Sociability, Designing Usability. John Wiley & Sons, (2000)Online Communities: Designing Usability and Supporting Socialbilty. John Wiley & Sons, Inc., New York, NY, USA, 1st edition, (2000)Online communities: designing usability, supporting sociability. Wiley, Chichester u.a., (2001)Guest Editorial: HCI studies in management information systems., , and . Behav. Inf. Technol., 23 (3): 147-151 (2004)Online Communities: researching sociability and usability in hard to reach populations.. Australas. J. Inf. Syst., (2004)NatureNet: a model for crowdsourcing the design of citizen science systems., , , , , , and . CSCW Companion, page 201-204. ACM, (2014)Designing social media for change., , , , , and . CHI Extended Abstracts, page 3183-3186. ACM, (2013)