BibSonomy publications for /user/fcalefato/groupware,Wed Oct 03 13:46:10 CEST 2007Software, IEEE346--55Developing groupware for requirements negotiation: lessons learned182001groupware, distributed, requirements negotiations, Defining requirements is a complex and difficult process, and defects in the process often lead to costly project failures. There is no complete and well-defined set of requirements waiting to be discovered in system development. Different stakeholders: users, customers, managers, domain experts, and developers, come to the project with diverse expectations and interests. Requirements emerge in a highly collaborative, interactive, and interdisciplinary negotiation process that involves heterogeneous stakeholders. At the University of Southern California's Center for Software Engineering, we have developed a series of groupware implementations for the WinWin requirements negotiation approach. The WinWin approach involves having a system's success-critical stakeholders participate in a negotiation process so they can converge on a mutually satisfactory or win-win set of requirements. The WinWin groupware system, which has evolved over four generations, enables and facilitates heterogeneous stakeholder participation and collaboration. Each generation reflects an increase in our understanding of what is needed for successful WinWin groupware operations and technology support. The authors present the major lessons they learned during WinWin's developmentWed Oct 03 13:46:10 CEST 2007New York, NY, USACommun. ACMJanuary192--105Groupware and social dynamics: eight challenges for developers371994ref-phd groupware, Wed Oct 03 13:46:10 CEST 2007System Sciences, 1999. HICSS-32. Proceedings of the 32nd Annual Hawaii International Conference on15 pp.+The impact of computer mediated communication on information overload in distributed teamsTrack11999groupware, information-overload ditributed-teams, cmc, Investigates the impact of computer-mediated communication (CMC) in distributed teams on real or perceived information overload. Typically, these organizations rely on CMC for communication because teams working on joint projects are spatially dispersed and have to communicate across space and time zones. Many of the problems observed in virtual teams seem to be related to communication in general, and it is unclear how this is affected by the communication medium used. Two surprisingly contradicting statements from users of these systems are: \“I do not have the necessary information to do my job\” and \“I am swamped with information\”. This paper extracts a cause-effect relationship based on established theories. Supporting theory and literature used to analyse the topic can be grouped into three areas: media choice theories, media consequence theories and information overload literature. There is little overlap in these research domains. Prior research on information load neglected the impact on organizational infrastructure, particularly the computer information systems environment. However, this is an area where severe degrees of overload are experienced or perceived by users. The reviewed literature and theories are summarized and expanded into a research model. A survey conducted within an IT service provider is reported to perform a preliminary test of the model. Based on the empirical data, appropriate modifications of the model were made and areas of interest for further research were identified. The paper finally discusses practical implications of the research resultsWed Oct 03 13:46:10 CEST 2007Requirements EngineeringFebruary123--41An exploratory study of facilitation in distributed requirements engineering82003re, cmc requirements, gsd, distributed-software-development, groupware, ditributed-teams,