Some of the tools listed below are discussed in detail in the "Seven Layers of Social Media Analytics" book. Applications (no programming skills required) DiscoverText: http://www.screencast.com/t/VKLqaekPz Demographics Pro: http://www.demographicspro.com/ NodeXL: https://nodexl.codeplex.com/ Twitonomy: http://www.twitonomy.com/ RapidMiner: http://docs.rapidminer.com/studio/how-to/cloud-connectivity/twitter.html KPI6: https://www.kpi6.com/ Talend: http://www.datalytyx.com/twitter-sentiment-analysis-using-talend/ KNIME: https://www.knime.org/blog/knime-twitter-nodes Pentaho: http://www.patlaf.com/query-twitter-api-with-pentaho-pdi-kettle/ iScience Maps: http://maps.iscience.deusto.es/ Nexalogy: https://nexalogy.com/ Tools/Scripts/Modules (require programming skills) Twarc: https://github.com/edsu/twarc Twitter for…