The Knowledge and Legal Advice Centre (KnowLa) was set up following a review of the Trust’s legal services and went live earlier this month. The outcome of that review identified that there was an inconsistent approach to the way in which the Trust sought legal advice and how this information was then utilised and shared within the organisation.

The Trust originally envisaged that the system would just capture the advice received from solicitors, however whilst preparing for a CQC visit it became clear that there was the potential to create a system that would also capture knowledge and advice from the Trust’s internal specialists too.