he NHSLA is a Special Health Authority (part of the NHS), responsible for handling negligence claims made against NHS bodies in England. In addition to dealing with claims when they arise, we have an active risk management programme to help raise standards of care in the NHS and hence reduce the number of incidents leading to claims. We also monitor human rights case-law on behalf of the NHS through our Human Rights Act Information Service. Since April 2005 we have been responsible for handling family health services appeals and in August 2005 we acquired the further function of co-ordinating equal pay claims on behalf of the NHS.