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bookmarks

(3) 

• The Social Customer Manifesto ~ Collaboration Case Study ~ Day-By-Day Wiki Growth Journal
  to collaboration customers by avivagabriel on Jul 21, 2007, 12:44 AM
• Logic + Emotion . .. . .. .... .. .. . Social Media + Customer Experience
  to social media impressions experiences presentations emotions logic customers by avivagabriel on Jun 15, 2007, 6:05 AM
• CRM 2.0 ~'~ Wiki on Customer/Company Reciprocity, Collaboration, + Mutual Benefit
  "Classic" CRM is no longer viable - a one dimensional corporate interaction that provides processes, services and technology to the customer facing departm..."Classic" CRM is no longer viable - a one dimensional corporate interaction that provides processes, services and technology to the customer facing departments - sales, marketing and customer service. It is time to recognize that there is a customer ecosy
  to companies customers corporations relationships CRM enterprises by avivagabriel and 1 other person on May 23, 2007, 7:17 AM

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