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• Instant messaging for collaboration: A case study of a high-tech firm
  Quan-Haase A. and Cothrel J. and Wellman B. (2005) http: / / jcmc. indiana. edu / vol 10 / issue 4 / quan-haase. html .
  to instantmessaging microblog by boehr on Jul 22, 2008, 3:59 PM
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