Websites and Web applications have become progressively more complex as our industry's technologies and methodologies advance. What used to be a one-way static medium has evolved into a very rich and interactive experience. But regardless of how much has changed in the production process, a website's success still hinges on just one thing: how users perceive it. "Does this website give me value? Is it easy to use? Is it pleasant to use?" These are the questions that run through the minds of visitors as they interact with our products, and they form the basis of their decisions on whether to become regular users. User experience design is all about striving to make them answer "Yes" to all of those questions. This guide aims to familiarize you with the professional discipline of UX design in the context of Web-based systems such as websites and applications.
Slides from Nate's IxDA & UPA & SVA talks in Los Angeles and New York in May and June of 2010. Most of these won't make any damn sense but more information is i
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Anything that slows down customers or gets in their way after they download your app is a bad thing. That includes sign-up/sign-in forms that show up even before potential customers can figure out if the app is actually worth using.
G. Lindgaard, and J. Chattratichart. CHI '07: Proceedings of the SIGCHI conference on Human factors in computing systems, page 1415--1424. New York, ACM, (2007)