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Application and Analysis of Interpersonal Networks for a Community Support System

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New Frontiers in Artificial Intelligence, volume 3609 of Lecture Notes in Computer Science, chapter 20, Springer Berlin Heidelberg, Berlin, Heidelberg, (2007)
DOI: 10.1007/978-3-540-71009-7_20

Abstract

In this paper, we discuss importance and usefulness of interpersonal network in a community support system. We built a scheduling support system for an academic conference. Our system supports information exchange among participants and information discovery with generating participants' interpersonal network. This system was used in an academic conference called JSAI2003 involving 276 active users. The analysis of the networks reveals that interpersonal networks can promote information exchange among people by indicating existence of people to the others, and that it can also support information discovery by recommendation.

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