%0 Conference Paper %1 conf/iccbr/GokerR99 %A Göker, Mehmet H. %A Roth-Berghofer, Thomas %B ICCBR %D 1999 %E Althoff, Klaus-Dieter %E Bergmann, Ralph %E Branting, Karl %I Springer %K dblp %P 132-146 %T Development and Utilization of a Case-Based Help-Desk Support System in a Corporate Environment. %U http://dblp.uni-trier.de/db/conf/iccbr/iccbr1999.html#GokerR99 %V 1650 %@ 3-540-66237-5

@inproceedings{conf/iccbr/GokerR99, added-at = {2017-05-24T00:00:00.000+0200}, author = {Göker, Mehmet H. and Roth-Berghofer, Thomas}, biburl = {https://www.bibsonomy.org/bibtex/2b251b73825617947b57c623382d886c6/dblp}, booktitle = {ICCBR}, crossref = {conf/iccbr/1999}, editor = {Althoff, Klaus-Dieter and Bergmann, Ralph and Branting, Karl}, ee = {https://doi.org/10.1007/3-540-48508-2_10}, interhash = {2ac4b4354a4b19dc8c3bc00d8376b6cd}, intrahash = {b251b73825617947b57c623382d886c6}, isbn = {3-540-66237-5}, keywords = {dblp}, pages = {132-146}, publisher = {Springer}, series = {Lecture Notes in Computer Science}, timestamp = {2019-05-15T14:08:30.000+0200}, title = {Development and Utilization of a Case-Based Help-Desk Support System in a Corporate Environment.}, url = {http://dblp.uni-trier.de/db/conf/iccbr/iccbr1999.html#GokerR99}, volume = 1650, year = 1999 }