%0 Book Section %1 ls_leimeister %A Riedl, C. %A Leimeister, J. M. %A Krcmar, H. %B e-Service Journal (e-SJ) %D 2010 %K Electronic_service NSD e-service itegpub literature_review new_service_development pub_jml %T Why e-Service Development is Different: A Literature Review %U http://pubs.wi-kassel.de/wp-content/uploads/2013/03/JML_193.pdf

@incollection{ls_leimeister, added-at = {2010-10-08T14:29:05.000+0200}, author = {Riedl, C. and Leimeister, J. M. and Krcmar, H.}, biburl = {https://www.bibsonomy.org/bibtex/2145b7b4e387e58a191d6cdfe1f95e858/ls_leimeister}, booktitle = {e-Service Journal (e-SJ)}, description = {accepted for publication (forthcoming)}, interhash = {451ba1a1275d85abfda0fc4c40978e95}, intrahash = {145b7b4e387e58a191d6cdfe1f95e858}, keywords = {Electronic_service NSD e-service itegpub literature_review new_service_development pub_jml}, note = {204 (52-10)}, timestamp = {2013-03-12T17:51:18.000+0100}, title = {Why e-Service Development is Different: A Literature Review}, url = {http://pubs.wi-kassel.de/wp-content/uploads/2013/03/JML_193.pdf}, year = 2010 }