Inproceedings,

How and why people Twitter: the role that micro-blogging plays in informal communication at work

, and .
Proceedings of the ACM 2009 International Conference on Supporting Group Work, page 243--252. ACM, (2009)

Abstract

Micro-blogs, a relatively new phenomenon, provide a new communication channel for people to broadcast information that they likely would not share otherwise using existing channels (e.g., email, phone, IM, or weblogs). Micro-blogging has become popular quite quickly, raising its potential for serving as a new informal communication medium at work, providing a variety of impacts on collaborative work (e.g., enhancing information sharing, building common ground, and sustaining a feeling of connectedness among colleagues). This exploratory research project is aimed at gaining an in-depth understanding of how and why people use Twitter - a popular micro-blogging tool - and exploring micro-blog's potential impacts on informal communication at work.

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Comments and Reviewsshow / hide

  • @jaeschke
    @jaeschke 9 years ago
    interesting: they mention that a user "maintains a private account to share whereabouts information with several close friends, for staying in frequent touch with them on Twitter"
  • @becker
    13 years ago
    About: how and why people use Twitter. So it seems to be a more psychological paper. Might serve as the very first paper.
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