E. Aarts, and B. de Ruyter. Journal of Ambient Intelligence and Smart Environments1 (1):
Ten years of AmI research have led to many new insights and understandings about the way highly interactive environments should be designed to meet the requirement of being truly unobtrusive and supportive from an end-user perspective. Probably the most revealing finding is the fact that, in addition to cognitive intelligence and computing, also elements from social intelligence and design play a dominant role in the realization of the vision. In this paper we discuss these novel insights and their resulting impact on the AmI research landscape. We introduce a number of new AmI research perspectives that are related to social intelligence and in addition we argue that new ways of working are required applying the concept of Experience Research resulting in a true user-centered approach to Ambient Intelligence.