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Task Analysis

, , , and . The Human Computer Interaction Handbook, chapter 42, CRC Press, Boca Raton, FL, 3 edition, (2012)
DOI: 10.1201/b11963-49

Abstract

Successful design comes from a marriage of users' goals and (usually) new technologies. Successful design does not necessarily perpetuate users' current ways of working, but it is built on a deep understanding of those ways and of how a new design will change them. In this chapter, we explore modern interpretations and uses of task analysis.

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