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Argumentative Human Computer Dialogue for Automated Persuasion

, , and . Proceedings of the 9th SIGdial Workshop on Discourse and Dialogue, page 138--147. Columbus, Ohio, Association for Computational Linguistics, (June 2008)

Abstract

Argumentation is an emerging topic in the field of human computer dialogue. In this paper we describe a novel approach to dialogue management that has been developed to achieve persuasion using a textual argumentation dialogue system. The paper introduces a layered management architecture that mixes task-oriented dialogue techniques with chatbot techniques to achieve better persuasiveness in the dialogue.

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