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COLLAGEN: A Collaboration Manager for Software Interface Agents

, and . User Modeling and User-Adapted Interaction 8 (3--4): 315--350 (1998)

Abstract

We have implemented an application-independent collaboration manager, called Collagen, based on the SharedPlan theory of discourse, and used it to build a software interface agent for a simple air travel application. The software agent provides intelligent, mixed initiative assistance without requiring natural language understanding. A key benefit of the collaboration manager is the automatic construction of an interaction history which is hierarchically structured according to the user's and agent's goals and intentions.

Links and resources

DOI:
10.1023/A:1008204020038
BibTeX key:
RichSidner98umuai
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