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Supervisors’ Rating of Internet Application and Database Management Competencies Possessed By Secretaries for Effective Performance in Tertiary Institutions in Anambra State, Nigeria

, and . International Journal of Recent Innovations in Academic Research, 8 (3): 60-66 (March 2024)
DOI: https://doi.org/10.5281/zenodo.10899907

Abstract

The study ascertained supervisors’ rating of internet and database management possessed by secretaries for effective performance in public tertiary institutions in Anambra State, Nigeria. Two research questions guided the study and two null hypotheses were tested. Descriptive survey design was adopted for the study. The population of the study comprised 321 supervisors in tertiary institutions in Anambra State, Nigeria. The entire population was studied because the population size was manageable. A structured 19 items with five-point ratings scale questionnaire was used for data collection. The instrument was validated by three experts. Internal consistency method with Cronbach’s alpha was used to determine the reliability of the instrument and obtained a reliability co-efficient value of 0.87 and 0.81 for clusters B1 and B2 respectively, with an overall co-efficient value of 0.84. Data collected were analyzed using mean and standard deviation to answer the research questions, while t-test was used to test the null hypotheses at 0.05 level of significance. The findings revealed that supervisors agreed that secretaries in public tertiary institutions in Anambra State, Nigeria possess internet applications and database management competencies for effective performance. Findings further found that ownership of institutions did not significantly influence supervisors’ mean ratings of internet applications and database management competencies possessed by their secretaries for effective performance in public tertiary institutions in Anambra State, Nigeria. Based on the findings of the study, it was concluded that secretaries in public tertiary institutions in Anambra State, Nigeria possess internet application and database management competencies for effective performance. However, it was therefore recommended among others that employers and supervisors of secretaries in other organizations should always apply internet and database management application competencies as there are seen as relevant modern office which yielded a positive result as conducive environments and other necessary supports are adequately provided for their staff.

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