TAPIR: Wiki-Based Task and Personal Information Management Supporting Subjective Process Management
U. Riss. S-BPM ONE - Education and Industrial Developments, Volume 284 von Communications in Computer and Information Science, Kapitel 17, Springer Berlin Heidelberg, Berlin, Heidelberg, (2012)
We introduce a subject-driven approach to integrated process, task, and information management for knowledge workers. This approach is realized in the Task and Personal Information Rendering (TAPIR) extension of the Semantic Mediawiki that we present in this paper. The focus is placed on eliciting subjective process information from daily task management. The approach starts from the insight that individuals' motivation to provide relevant process information can be increased if they directly benefit from their contributions. TAPIR uses process relevant information to support users in their task management. Hereby it fosters S-BPM by gathering subjective process information that can be used for organizational purposes.