People Tagging and Ontology Maturing: An Enterprise Social Media Approach to Competence Management
International Journal for Knowledge and Learning, (2012)Zusammenfassung
Semantic People Tagging is an Enterprise 2.0-style
approach to making expertise and individual capabilities transparent.
By combining it with a collaborative ontology editor and thus the
possibility to construct a shared vocabulary and understanding, it
can be a supplement for cumbersome competence management, or
expert nder solutions, which lack acceptance among employees, and
suer from outdated data. It gives human resources a timely overview
of available and required competencies based on peer reviews and
actual usage. However, it also needs to be tailored to the cultural
characteristics of a speci c company. Therefore, we have developed a
design framework for semantic people tagging.
We want to present the general approach based on the ontology
maturing concept of gradual formalization and its implementation
based on a social semantic bookmarking system. Focus group
interviews with HR experts have further yielded insights into the wider
context and validated the concept. The system has been introduced
and evaluated at a company for career advising.