Designing for Cultural Values: Towards a Theory-motivated Method for Culture-sensitive Adaptation of Information Systems
A. Janson, E. Dickhaut, and M. Söllner. Proceedings of the 55th Hawaii International Conference on System Sciences, Hawaii International Conference on System Sciences, (2022)
Abstract
To ensure that an intended target group accepts and uses an information system (IS) is a major challenge for service systems engineering and a key interest in IS research. On the one hand, individuals’ cultural values affect their willingness to use an IS; on
the other hand, information technology (IT) is neither value-neutral and, thus, also affects IT acceptance and usage. Therefore, the adaptation of IS should consider
both sources of value. Thus, in this paper, we present the theory-driven design of a method for culturesensitive IS adaptation that draws on IT-culture conflict theory. Our two-fold evaluation approach results show that the method enables to create feasible
results for developing culture-sensitive design solutions for IS. As a theoretical contribution, we contribute to the exploration of culture in IS development; as a practical contribution, we provide guidance in how to adapt IS for specific target groups.
%0 Conference Paper
%1 noauthororeditor2022designing
%A Janson, Andreas
%A Dickhaut, Ernestine
%A Söllner, Matthias
%B Proceedings of the 55th Hawaii International Conference on System Sciences
%D 2022
%I Hawaii International Conference on System Sciences
%K itegpub pub_msö pub_wise-kassel
%T Designing for Cultural Values: Towards a Theory-motivated Method for Culture-sensitive Adaptation of Information Systems
%U https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1565&context=hicss-55
%X To ensure that an intended target group accepts and uses an information system (IS) is a major challenge for service systems engineering and a key interest in IS research. On the one hand, individuals’ cultural values affect their willingness to use an IS; on
the other hand, information technology (IT) is neither value-neutral and, thus, also affects IT acceptance and usage. Therefore, the adaptation of IS should consider
both sources of value. Thus, in this paper, we present the theory-driven design of a method for culturesensitive IS adaptation that draws on IT-culture conflict theory. Our two-fold evaluation approach results show that the method enables to create feasible
results for developing culture-sensitive design solutions for IS. As a theoretical contribution, we contribute to the exploration of culture in IS development; as a practical contribution, we provide guidance in how to adapt IS for specific target groups.
@inproceedings{noauthororeditor2022designing,
abstract = {To ensure that an intended target group accepts and uses an information system (IS) is a major challenge for service systems engineering and a key interest in IS research. On the one hand, individuals’ cultural values affect their willingness to use an IS; on
the other hand, information technology (IT) is neither value-neutral and, thus, also affects IT acceptance and usage. Therefore, the adaptation of IS should consider
both sources of value. Thus, in this paper, we present the theory-driven design of a method for culturesensitive IS adaptation that draws on IT-culture conflict theory. Our two-fold evaluation approach results show that the method enables to create feasible
results for developing culture-sensitive design solutions for IS. As a theoretical contribution, we contribute to the exploration of culture in IS development; as a practical contribution, we provide guidance in how to adapt IS for specific target groups. },
added-at = {2021-10-05T13:01:31.000+0200},
author = {Janson, Andreas and Dickhaut, Ernestine and Söllner, Matthias},
biburl = {https://www.bibsonomy.org/bibtex/23cf103d0f979805139f255194591dc55/wise-kassel},
booktitle = {Proceedings of the 55th Hawaii International Conference on System Sciences},
eventdate = {04.01.2022 - 07.01.2022},
interhash = {b28bcc8c0349efecb26f85998febd0ca},
intrahash = {3cf103d0f979805139f255194591dc55},
keywords = {itegpub pub_msö pub_wise-kassel},
publisher = {Hawaii International Conference on System Sciences},
timestamp = {2025-06-02T17:23:43.000+0200},
title = {Designing for Cultural Values: Towards a Theory-motivated Method for Culture-sensitive Adaptation of Information Systems},
url = {https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1565&context=hicss-55},
year = 2022
}