The art of metaphor: a method for interface design based on mental models
X. Qian, Y. Yang, and Y. Gong. Proceedings of the 10th International Conference on Virtual Reality Continuum and Its Applications in Industry, page 171--178. New York, NY, USA, ACM, (2011)
People tend to form an internal model of systems and how they work. An accurate mental model helps promote user experience and performance. As a result, interface designs that are based on a users mental model have been discussed frequently. However, the concept of a mental model has varying interpretations and is considered difficult to operationalize. Against this background, we propose a framework that demonstrates the structure of a mental model and the role it plays in human-computer interactions (HCI). Accordingly, a method is proposd for interface design. This method is supported by recent cognitive psychology theory and is practical for engineering projects.