%0 Book %1 GVK188317708 %A Stauder, Thomas %B Gabler Edition Wissenschaft %C Wiesbaden %D 1995 %I Dt. Univ.-Verl. u.a. %K Brauerei Qualitätsmanagement Servicepolitik %T Qualitätsmanagement im Kundenservice %U http://gso.gbv.de/DB=2.1/CMD?ACT=SRCHA&SRT=YOP&IKT=1016&TRM=ppn+188317708&sourceid=fbw_bibsonomy %@ 3824462036

@book{GVK188317708, added-at = {2009-08-21T10:31:17.000+0200}, address = {Wiesbaden}, author = {Stauder, {Thomas}}, biburl = {https://www.bibsonomy.org/bibtex/276361cd4aa9b8faf71423917dbdc2dab/fbw_hannover}, interhash = {7b876d20be54dbb83df11d6dbe3fec23}, intrahash = {76361cd4aa9b8faf71423917dbdc2dab}, isbn = {3824462036}, keywords = {Brauerei Qualitätsmanagement Servicepolitik}, pagetotal = {XX, 298}, ppn_gvk = {188317708}, publisher = {Dt. Univ.-Verl. [u.a.]}, series = {Gabler Edition Wissenschaft}, subtitle = {Logistik, Finanzierung und Beratung im deutschen Biermarkt}, timestamp = {2009-08-21T10:31:34.000+0200}, title = {Qualitätsmanagement im Kundenservice}, url = {http://gso.gbv.de/DB=2.1/CMD?ACT=SRCHA&SRT=YOP&IKT=1016&TRM=ppn+188317708&sourceid=fbw_bibsonomy}, year = 1995 }