%0 Report %1 fry2008essential %A Fry, Malcolm %D 2008 %K ITIL %T Essential ITIL: What You Need To Succeed %U http://www.ca.com/us/whitepapers/Collateral.aspx?CID=178166 %X Talking about individual ITIL processes in isolation from one another is inherently limiting,especially in the ITIL v3 context, since the processes are designed to be used together. But which ones are essential and which are optional? ITIL Guru Malcolm Fry writes about the 8 essential processes every IT organization needs to succeed.

@techreport{fry2008essential, abstract = {Talking about individual ITIL processes in isolation from one another is inherently limiting,especially in the ITIL v3 context, since the processes are designed to be used together. But which ones are essential and which are optional? ITIL Guru Malcolm Fry writes about the 8 essential processes every IT organization needs to succeed.}, added-at = {2010-02-16T12:44:11.000+0100}, author = {Fry, Malcolm}, biburl = {https://www.bibsonomy.org/bibtex/27997075496df85b4edfef718a6ad29e0/dr.alexander.hof}, interhash = {1d2062cf7db1c47ea394ae9564229c43}, intrahash = {7997075496df85b4edfef718a6ad29e0}, keywords = {ITIL}, timestamp = {2010-02-16T12:44:11.000+0100}, title = {Essential ITIL: What You Need To Succeed}, url = {http://www.ca.com/us/whitepapers/Collateral.aspx?CID=178166}, year = 2008 }