The Next Phase in the Digital Revolution: Intelligent Tools, Platforms, Growth, Employment

, and . Communications of the ACM 61 (2): 54--63 (February 2018)


Digital technology determines how (and even whether) people work as much as it determines how information produces economic activity. Social and political choices determine, in part, whether deployment of intelligent tools and platforms will augment human skills or replace humans as workers. Digital platforms are regulatory and governance structures that set the rules and parameters for social and economic activity. Intelligent tools simultaneously replace, transform, and create work.

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