@mortimer_m8

Computer-based and live interviews on problem drinking: Users' attitudes

, , , , and . American Medical Informatics Association's Annual Presentations Proceedings, page 956--959. Amsterdam, IOS Press, (2004)

Abstract

Some studies of computerized interviews particularly those that deal with personally sensitive topics demonstrate that people have a preference for automated interviews versus live interviews. To explore this phenomenon, we administered four openended questions after participants were screened for problem drinking by both an automated and a human telephone interviewer. Both interviews administered AUDIT (Alcohol Use Disorders Identification Test) for assessing problem drinking. Individuals were recruited into the study who responded to ads in daily papers. Sixty-two percent of the participants preferred the human interviewer and only 3\% among these expressed a concern about confidentiality of the interview. Among the 22\% who preferred the automated interview, 32\% indicated confidentiality as a reason for their preference.

Links and resources

Tags

community

  • @mortimer_m8
  • @dblp
@mortimer_m8's tags highlighted