%0 Book %1 GVK508067111 %B Best practice %C Zaltbommel %D 2005 %E Bon, Jan %E Pieper, Mike %I Van Haren %K Betriebliche_Information_und_Kommunikation IT_infrastructure_library %T IT Service Management basierend auf ITIL %U http://gso.gbv.de/DB=2.1/CMD?ACT=SRCHA&SRT=YOP&IKT=1016&TRM=ppn+508067111&sourceid=fbw_bibsonomy %7 2. Ausg., 2. Aufl %@ 9077212396

@book{GVK508067111, added-at = {2009-08-21T12:21:08.000+0200}, address = {[Zaltbommel]}, biburl = {https://www.bibsonomy.org/bibtex/2940c337c1755d9e1b8c393f7e340b00c/fbw_hannover}, edition = {2. Ausg., 2. Aufl}, editor = {Bon, {Jan} and Pieper, {Mike}}, interhash = {e1110d72fe1e16655d5e3211a914a49a}, intrahash = {940c337c1755d9e1b8c393f7e340b00c}, isbn = {9077212396}, keywords = {Betriebliche_Information_und_Kommunikation IT_infrastructure_library}, pagetotal = {269}, ppn_gvk = {508067111}, publisher = {Van Haren}, series = {Best practice}, subtitle = {eine Einführung}, timestamp = {2009-08-21T12:21:27.000+0200}, title = {IT Service Management basierend auf ITIL}, url = {http://gso.gbv.de/DB=2.1/CMD?ACT=SRCHA&SRT=YOP&IKT=1016&TRM=ppn+508067111&sourceid=fbw_bibsonomy}, year = 2005 }