Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests
Wiley, Indianapolis, IN, 2 edition, (2008)Abstract
Whether it s software, a cell phone, or a refrigerator, your customer wants no, expects your product to be easy to use. This fully revised handbook provides clear, step-by-step guidelines to help you test your product for usability. Completely updated with current industry best practices, it can give you that all-important marketplace advantage: products that perform the way users expect. You ll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product s usability, and more.