Zusammenfassung

Judging from the excited rhetoric of some of its enthusiasts, health information technology (HIT) has the power to transport us to almost a dreamlike world of health care perfection in which the work of doctors and the care of patients proceed with barely imaginable quality and efficiency. For many physicians, however, especially those in solo or small practices, HIT conjures a very different image -- that of a waiting room full to bursting, a crashed computer, and a frantic clinician on hold with IT support in Bangalore. With these two starkly different fantasies animating so much discussion about HIT, the . . .

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