Designing Social Navigation for a Virtual Community of Practice
W. Xu, K. Kreijns, and J. Hu. Technologies for E-Learning and Digital Entertainment, volume 3942 of Lecture Notes in Computer Science, Springer Berlin Heidelberg, (2006)
DOI: 10.1007/11736639_7
Abstract
Social navigation in a community of practice (CoP) is an approach of locating information through increased social awareness. Designing support for social navigation requires precise knowledge about the users' needs and wishes so as to meet user participatory design methodology. User requirement definition on social navigation is, however, difficult to elicit. On the one hand, without the context of the CoP, it is hard to collect the user requirements on navigation, especially when the concept of virtual community is new to the target user group. On the other hand, to set up such a virtual community, preliminary studies on social navigation is however necessary. This paper presents the experiences how we dealt with such a chicken and egg problem. Different approaches were used: performing a theoretical study, administering an online questionnaire, observing on an existing virtual society, analyzing similar systems, prototyping, and conducting an expert walk-through.
%0 Book Section
%1 citeulike:13232575
%A Xu, Wen
%A Kreijns, Karel
%A Hu, Jun
%B Technologies for E-Learning and Digital Entertainment
%D 2006
%E Pan, Zhigeng
%E Aylett, Ruth
%E Diener, Holger
%E Jin, Xiaogang
%E Göbel, Stefan
%E Li, Li
%I Springer Berlin Heidelberg
%K community, social-navigation
%P 27--38
%R 10.1007/11736639_7
%T Designing Social Navigation for a Virtual Community of Practice
%U http://dx.doi.org/10.1007/11736639_7
%V 3942
%X Social navigation in a community of practice (CoP) is an approach of locating information through increased social awareness. Designing support for social navigation requires precise knowledge about the users' needs and wishes so as to meet user participatory design methodology. User requirement definition on social navigation is, however, difficult to elicit. On the one hand, without the context of the CoP, it is hard to collect the user requirements on navigation, especially when the concept of virtual community is new to the target user group. On the other hand, to set up such a virtual community, preliminary studies on social navigation is however necessary. This paper presents the experiences how we dealt with such a chicken and egg problem. Different approaches were used: performing a theoretical study, administering an online questionnaire, observing on an existing virtual society, analyzing similar systems, prototyping, and conducting an expert walk-through.
@incollection{citeulike:13232575,
abstract = {{Social navigation in a community of practice (CoP) is an approach of locating information through increased social awareness. Designing support for social navigation requires precise knowledge about the users' needs and wishes so as to meet user participatory design methodology. User requirement definition on social navigation is, however, difficult to elicit. On the one hand, without the context of the CoP, it is hard to collect the user requirements on navigation, especially when the concept of virtual community is new to the target user group. On the other hand, to set up such a virtual community, preliminary studies on social navigation is however necessary. This paper presents the experiences how we dealt with such a chicken and egg problem. Different approaches were used: performing a theoretical study, administering an online questionnaire, observing on an existing virtual society, analyzing similar systems, prototyping, and conducting an expert walk-through.}},
added-at = {2017-11-15T17:02:25.000+0100},
author = {Xu, Wen and Kreijns, Karel and Hu, Jun},
biburl = {https://www.bibsonomy.org/bibtex/2b642590c040526bdecf76a82e7cfde95/brusilovsky},
booktitle = {Technologies for E-Learning and Digital Entertainment},
citeulike-article-id = {13232575},
citeulike-linkout-0 = {http://dx.doi.org/10.1007/11736639_7},
citeulike-linkout-1 = {http://link.springer.com/chapter/10.1007/11736639_7},
doi = {10.1007/11736639_7},
editor = {Pan, Zhigeng and Aylett, Ruth and Diener, Holger and Jin, Xiaogang and G\"{o}bel, Stefan and Li, Li},
interhash = {f047b22305fa207d56efa1083ed87141},
intrahash = {b642590c040526bdecf76a82e7cfde95},
keywords = {community, social-navigation},
pages = {27--38},
posted-at = {2014-06-18 15:52:35},
priority = {2},
publisher = {Springer Berlin Heidelberg},
series = {Lecture Notes in Computer Science},
timestamp = {2017-11-15T17:02:25.000+0100},
title = {{Designing Social Navigation for a Virtual Community of Practice}},
url = {http://dx.doi.org/10.1007/11736639_7},
volume = 3942,
year = 2006
}