%0 Journal Article %1 Ardichvili2003 %A Ardichvili, Alexander %A Page, Vaughn %A Wentling, Tim %D 2003 %J Journal of Knowledge Management %K community knowledge-sharing %N 1 %P 64-77 %R http://dx.doi.org/10.1108/13673270310463626 %T Motivation and barriers to participation in virtual knowledge-sharing communities of practice %U http://dx.doi.org/10.1108/13673270310463626 %V 7 %X Investigates virtual knowledge-sharing communities of practice (COP); examines their benefits as tools for knowledge generation and sharing of tacit knowledge; presents a literature survey and reports on research into a virtual online COP at Caterpillar - a large multinational corporation. Outlines the four research questions that explored, among other things, employees' willingness to contribute their knowledge, and the barriers that exist to taking part in COPs. Describes the Knowledge Network at Caterpillar - an Inranet-based system designed to provide an infrastructure for community functioning; presents the findings, relating to the four research questions, revealing that a majority of the participants believe that there was strong evidence of employees' willingness to share; spells out the barriers that included, among other things, hesitations on the part of employees, to take part in knowledge sharing, for fear of letting the community down by providing incorrect answers to questions. Discusses the importance of developing trust among community members and in the organization; provides a series of suggestions for encouraging knowledge-based trust; identifies a series of elements for creating a supportive environment for encouraging knowing sharing.

@article{Ardichvili2003, abstract = {Investigates virtual knowledge-sharing communities of practice (COP); examines their benefits as tools for knowledge generation and sharing of tacit knowledge; presents a literature survey and reports on research into a virtual online COP at Caterpillar - a large multinational corporation. Outlines the four research questions that explored, among other things, employees' willingness to contribute their knowledge, and the barriers that exist to taking part in COPs. Describes the Knowledge Network at Caterpillar - an Inranet-based system designed to provide an infrastructure for community functioning; presents the findings, relating to the four research questions, revealing that a majority of the participants believe that there was strong evidence of employees' willingness to share; spells out the barriers that included, among other things, hesitations on the part of employees, to take part in knowledge sharing, for fear of letting the community down by providing incorrect answers to questions. Discusses the importance of developing trust among community members and in the organization; provides a series of suggestions for encouraging knowledge-based trust; identifies a series of elements for creating a supportive environment for encouraging knowing sharing. }, added-at = {2009-02-25T18:02:06.000+0100}, author = {Ardichvili, Alexander and Page, Vaughn and Wentling, Tim}, biburl = {https://www.bibsonomy.org/bibtex/2e73ca38d1a9e3de6aa906fad593fe927/anneba}, doi = {http://dx.doi.org/10.1108/13673270310463626}, interhash = {2e5a31eebfc6dd2f8a170abaed32f079}, intrahash = {e73ca38d1a9e3de6aa906fad593fe927}, issn = {1367-3270}, journal = {Journal of Knowledge Management}, keywords = {community knowledge-sharing}, number = 1, pages = {64-77}, timestamp = {2009-02-25T18:02:06.000+0100}, title = {Motivation and barriers to participation in virtual knowledge-sharing communities of practice}, url = {http://dx.doi.org/10.1108/13673270310463626}, volume = 7, year = 2003 }